Networks Configurations
Configure network hardware and software components according to organisational guidelines and technical requirements. This includes the implementation and configuration of multiple servers, network devices and network management tools as well as the management of user network access to ensure stable and reliable network operations.
Proficiency Level
Level 1 (Follow)
- Contribute to the operational configuration of network components.
- Assist in the investigation and resolution of network problems.
- Assist with specified maintenance procedures.
Level 2 (Assist)
- Carry out agreed network maintenance tasks and specified operational configuration of network components.
- Establish and diagnose network problems/faults using the required troubleshooting methodology and tools.
- Use network management software and tools to collect agreed performance and traffic statistics.
Level 3 (Apply)
- Maintain the network support process and check that all requests for support are dealt with according to agreed procedures.
- Ensure network configurations are applied to meet operational requirements in line with agreed procedures.
- Use network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate.
Level 4 (Ensure)
- Evaluate organisational network requirements and develop a network configuration blueprint.
- Maintain the network support process and check that all requests for support are dealt with according to agreed procedures.
- Ensure network configurations are applied to meet operational requirements in line with agreed procedures.
- Use network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports, as well as working with users, other staff and suppliers as appropriate.
Level 5 (Strategise)
- Draft and maintain procedures and documentation for network support and operation.
- Make a significant contribution to the investigation, diagnosis and resolution of network problems.
- Ensure that all requests for support are dealt with according to set standards and procedures.